Terms of service

Shipping & Payment

Complimentary & Standard Shipping

  • Enjoy free worldwide shipping on all orders over CHF 500.
  • For orders below CHF 500:
    • International shipping: Flat fee of CHF 70
    • Switzerland (registered post): Flat fee of CHF 5
  • Click & Collect in Geneva is available free of charge.

Payment Methods

All prices are quoted in Swiss Francs (CHF). We accept:
Visa
MasterCard
American Express
PayPal

For wire transfers or special requests, please contact us at:
📩 jillwolfjewels@bluewin.ch

Shipping Details

  • Orders are fully insured and shipped securely:
    • FedEx for international deliveries
    • Swiss Post for Switzerland and Liechtenstein
  • A signature is required upon delivery for security reasons.

Customs & Duties

Local customs duties, taxes, and fees may apply upon receipt and are not included in the purchase price. Please check with your local customs office regarding import regulations for shipments from Switzerland.

Important Shipping Notes

  • We ship only from Tuesday to Friday.
  • While we strive to deliver on time, FedEx and Swiss Post delays are beyond our control. We cannot guarantee exact delivery dates.
  • Shipping charges cannot be reimbursed if items do not arrive within the estimated timeframe.